FAQs

Does this software and its features comply with the GDPR of Europe?

Does this software and its features comply with the GDPR of Europe? Yes, it does Some features that make it compliant are: The ability to delete your contacts from Boost Create a confirmation checkbox to get consent from your visitors Exporting all your contacts Ability to delete your entire account You can also get a data processing agreement (DPA) by contacting us.

What is Boost's refund policy?

We have a 30-day money back guarantee for your most recent payment on any plan.

Can boost.link replaced by my own domain name?

Yes, please check this tutorial to see how: https://start.boost.link/how-to-use-your-custom-domain-with-boost-overview/

Does Boost integrate with my autoresponder?

Boost currently integrates directly with some of the biggest email marketing providers: Activecampaign, Aweber, Mailchimp, Getresponse, Sendlane & Platformly. You can integrate with any other email marketing or CRM tools via Zapier or using HTML form integrations.

How can I add social optin options to my existing optin forms?

Depending on what you're using as your optin form/website/landing page builder, all you need to do is to add new buttons or links near your optin form and link to Boost links. Here's an example of how you can do it: https://start.boost.link/how-to-add-social-subscribe-options-to-your-existing-optin-forms-with-boost/

What happens if I hit my plan's limit?

Don't worry, we will not drop or throttle your data! You'll receive multiple notification emails before you hit your plan's limit. Your data will still be collected but will be hidden until you upgrade to a higher plan.

What is Boost's cancellation policy?

You can cancel your account anytime. Message us inside the app or send an email to support@boost.link and we'll take care of you :)

No email address on my Boost contact list after contact opting in

Reasons why your contacts/subscribers might not have email in Boost dashboard. 1. The visitor has an option to not give you the email address on the consent page. 2. The visitor doesn't have an email address inside Facebook. 3. There are issues with the integrations with the social networks. Please let us know the details of your issues via email: support@boost.link

Facebook social login app - boost.link URL not accepted in App Domain settings

Before adding the boost.link URL in App Domain box, Please make sure to Add Platform first (choose WEB) under the Quickstart then add the link https://boost.link (https://boost.link/). And then go back to App Domain box and add boost.link (https://boostlink.freshdesk.com/solution/articles/36000045499-facebook-social-login-app-boost-link-url-not-accepted-in-app-domain-settings#) (no https:// or http://). You can also check it here How to create social login apps (https://start.boost.link/how...